CANCELLATION POLICY & REFUND POLICY

 

COMPANY’S CANCELLATION POLICY & REFUND POLICY

Thank you for purchasing courses from Bhide Master. We aim to ensure that our users have a rewarding experience while they discover, assess, and purchase our courses. As with any online purchase experience, certain terms and conditions govern our Cancellation & Refund Policy.

When you purchase a training course from Bhide Master, you agree to our Privacy Policy, Terms of Use, and Refund Policy.

Cancellation & Refunds: Online Training

For Instructor-Led Training

  • Refund requests must be raised within 7 days of course purchase.

  • The money-back guarantee is void if the participant has logged into the e-learning course, attended an online classroom, or received course recordings.

  • Refund requests made after 7 days of purchasing the course will not be accepted, and no refund will be provided.

  • Refunds on discounted or subsidised course fees are not applicable. The only available option is to change the course.

  • Refunds are not applicable for batches rescheduled at the participant’s request.

  • If the course fee is submitted through part payments or a token amount is paid to reserve a seat, the payment is non-refundable.

How to Initiate a Refund Request

Refund requests can be initiated by sending an email to:

support@bhidemaster.com

The email should include:

  • Payment proof

  • Course name/details

  • Reason for requesting the refund

Refunds for Duplicate Payments

If a customer makes a duplicate payment, the refund will be processed through the same payment source/original method of payment within 10 working days after the duplicate payment is reported by the customer.

Policy Changes

Bhide Master reserves the right to revise or update the terms and conditions of this Cancellation & Refund Policy without prior notice.

Refund Processing Time

All approved refunds will be processed within 10 working days from the date the refund request is approved by Bhide Master.

Business Name: Bhide Master
Email: support@bhidemaster.com

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